Refund & Cancellation Policy

Simple and fair subscription policies

Refund & Cancellation Policy

This page explains how cancellations, refunds, and subscription changes are handled on Fishub.

1. Subscription Overview

Fishub subscriptions provide immediate access to digital content, features, and services available to members.

By subscribing, you agree to recurring billing and the terms outlined in this policy.

2. Cancellation Policy

You may cancel your subscription at any time through your account dashboard.

To avoid being charged for the next billing period, you must cancel your subscription before your renewal date.

Once cancelled, you will continue to have access to your membership benefits until the end of your current billing period.

3. Refund Policy

All subscription payments are non-refundable.

By subscribing, you acknowledge that access to digital content and services begins immediately. As such, you waive any right to a refund once your subscription is active.

We do not provide refunds for:

Failure to cancel before the renewal date
Non-use of the platform
Change of personal circumstances

4. Exceptions

Refunds may only be considered in the following circumstances:

Duplicate payments made in error
Technical issues directly caused by Fishub that prevent access to the service

All refund requests are reviewed on a case-by-case basis.

5. Cooling-Off Period

Under UK consumer law, digital services may include a 14-day cooling-off period.

However, by subscribing to Fishub and accessing the platform, you agree that the service begins immediately and you waive your right to cancel within this period.

6. Failed Payments

If a payment fails, we may attempt to process the payment again in line with our billing system.

If payment is not successfully completed, your subscription will lapse and access to member features will be removed at the end of your billing period.